Software
Customers, jobs, schedules, documents, staff and evidence, job management built around your steps, not a generic template's.
Superstack builds job management software NZ trades and service businesses run their day on: the customer, the site, the job and its stages, who is doing it, what they found and what it cost. It replaces the diary, the whiteboard and the group chat with one system that invoices when the job finishes and shows whether it made money.
the job lives in three places
job management software with your stages in it
Most job tools assume one standard trade job: quote, do, invoice. Yours has its own stages, its own checks and its own costs, so we build custom job management software around them. Every module below uses your names for things.
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Customers and sites are separate records. A body corporate with several buildings is one customer, and each building is a site with its own alarm code, hazards, contacts and visit history. A technician opening the job sees the code and the last visit notes before they park.
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Your stages, not a template's. A pest control job moves through Booked, Inspected, Treated, Follow-up and Closed. A signage job has Artwork approved, Fabricated, Installed and Signed off. A stage can demand a form, photo or signature before the job moves on, and the board shows what is stuck at each one.
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The dispatcher drags jobs onto a calendar by crew, van or technician and sees travel time between them on a map. A same-day callout slots into the nearest crew's afternoon, the customer gets an arrival window by SMS, and the technician's phone updates before they finish the current job. Recurring jobs schedule themselves.
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Every photo, drawing, permit and signed form sits on the job, linked to the site and the customer. A technician photographs the fault before and after, and those photos land on the invoice and in the customer's portal without anyone emailing them. When a dispute comes up later, the evidence is on the job.
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Employees and subcontractors work in the same job management app with different views. Your electrician sees the full job and the customer's history. The subcontractor sees only their part, uploads their evidence and invoice, and never sees your margin. Time and materials logged against the job by either flow straight into costing.
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Each job type carries its own checklist, and the job cannot close until it is done. A gas fitter's job needs the test pressure, a photo of the compliance plate and the customer's signature. The completed checklist becomes the service report the customer receives, so evidence and paperwork are the same task.
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The invoice builds itself from the job: quoted items, approved variations, time and materials, photos attached. The technician marks the job complete on site, the office checks and sends it, and your accounting software has the invoice the same day. Progress claims and deposits work the same way on longer jobs. Payment status comes back to the job.
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Every hour, part and subcontractor invoice lands against the job, so you see quoted versus actual while the job is still open, not at year end. Reports roll that up by job type, customer, crew and month. An owner learns that the small callouts carry the business and the big installs barely break even.
The enquiry becomes a quote, and the accepted quote becomes the job with no retyping. The dispatcher drops it on the calendar. On site, the technician follows the job's checklist in the field app, takes the photos it asks for and captures the signature. Marking the job complete builds the draft invoice. The office gives it a glance and sends it, your accounting software records it, and the profit report updates once the last supplier bill arrives.
Your accounting software receives customers, invoices and supplier bills and returns payment status. Stripe and GoCardless take card and direct debit payments. Google Maps gives travel times and directions. Twilio sends the arrival window by SMS. PayHero takes hours logged on jobs for payroll. Your CRM passes in won enquiries and your inventory system supplies parts and prices.
Any system with an API connects. Click a logo to visit them.
Xero
MYOB
Stripe
Google Workspace
Microsoft 365
Twilio
Shopify
HubSpotAI is optional. The job system runs the business without it, and we add it only where it takes a chore off the office or the crew. See how we use AI and business process automation.
The notes, photos and checklist become a plain description of the work done, ready for the invoice.
A warning while the job is still open when hours or parts are heading past the quote.
A short message when the job is booked, on its way or finished, for the office to send.
The office runs the web app: the job board by stage, the schedule, quoting, invoicing and the costing reports. Dispatchers, admin staff and the owner each get a view that fits their job.
Technicians and crews live in the mobile app: today's jobs in order, directions, site notes, the checklist, photos, signatures and time on the job. It works offline in a basement and syncs when the signal returns.
Customers log in to approve a quote, see when the crew is due, read the service report with photos and pay the invoice. All three share one database, so the technician's lunchtime photo is on the customer's screen that afternoon.
Trade job management software with your stages, from callout to compliance certificate to invoice.
Cleaning and facilitiesRecurring site visits with room checklists, photos and per-site instructions.
LandscapingMulti-week projects with stages, progress claims and crew scheduling.
Pest controlTreatment records, follow-up visits and chemical use logged per site.
Signage and installationsArtwork approval, fabrication and install stages with photos at sign-off.
Equipment servicingService history per machine, parts used and the next service due.
Quickest start
We customise an existing Superstack jobs module with your stages, checklists and invoice layout. It suits trades and service businesses whose jobs follow a familiar shape.
Most common
We combine jobs with quoting, scheduling, timesheets, a customer portal and costing into one platform, where most job management projects end up.
Fully bespoke
A fully bespoke job management system for businesses with unusual work: multi-crew projects, regulated evidence, hire and service combined, or a workflow no product on the market recognises.
Those are good products for a standard trade job, and if your process matches theirs, use one. The difference shows when it does not: your stages are different, your evidence rules are stricter, your costing needs subcontractor invoices matched to jobs, or you run two kinds of work in one business. We build the system around your process instead of asking your team to adopt someone else's.
Yes. Customers, sites, jobs, notes, photos and invoices come out of your current tool or spreadsheets. We match old statuses to your new stages and load a trial copy so your office can poke holes in it. When it holds up, the real migration runs on a quiet day and the field app switches over. Open jobs carry on where they were.
Yes. The field app is where technicians and crews spend their day: the job list in order, directions, site access notes, the checklist for that job type, photo capture, signatures, parts used and time on the job. It works offline and syncs later. Subcontractors get the same app with a narrower view, so they see their job and nothing about your margins.
Yes. Completing a job builds the invoice from its quoted items, variations, time and materials. The office checks it and it goes to your accounting software as a draft or an approved invoice, with the customer created or matched. Payments recorded in your accounting software show on the job, and supplier bills coded to a job come back for costing. MYOB works the same way.
Yes. A contract holds the customer, the sites, the agreed price and the frequency, and it generates the jobs on schedule: a fortnightly clean, a quarterly pest treatment, an annual service. Each generated job carries the site's checklist and instructions. Contract invoicing can run monthly in one batch, and a visit outside the contract becomes a normal billable job.
A subscription charges per user every month, so a growing crew and every add-on push the bill up. The job tracking software NZ businesses get from us is mostly an upfront build, plus hosting and support, and adding a technician costs nothing. Which is cheaper depends on team size and how far the standard product is from your process. We put both numbers side by side in the first conversation.
Built around the way you work.
Your business shouldn't have to fit someone else's software. Tell us how your business works. We'll show you what Superstack can build around it.
Walk us through one job from enquiry to payment. We'll show you the same job in software built around it.
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