Software
Allocate the right people and resources to the right jobs, drag-and-drop, skills and zones, recurring work and automatic notifications.
Superstack builds job scheduling software NZ service businesses use to replace the whiteboard. If you run cleaners, tradespeople, technicians or carers across a city, you get a drag-and-drop job calendar that knows who is qualified, who is nearby and who is already booked, and that tells staff and customers the moment anything changes.
the whiteboard cannot text anyone
job scheduling software that replaces the whiteboard
The whiteboard is easy to read and impossible to trust. It cannot tell a cleaner her Tuesday moved, stop two jobs landing on the same electrician, or know who holds the gas licence. We build the calendar to do those things, with the same drag-and-drop feel the ops manager likes.
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The week shows every job by person, crew or vehicle, and you schedule jobs to staff by dragging them into place. Drop a job onto Thursday and the system checks the rules, then asks whether to notify the customer. The dispatcher builds Monday faster than she wiped the old board.
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Each person carries their skills, licences and zones: gas fitting, a police vet for home care, the eastern suburbs. Each job carries what it needs. Pick a slot and the system offers only qualified people working that side of town, so the apprentice is never sent to sign off a compliance job.
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Each person has a daily capacity, each job a duration and an address. The system orders the day to keep the van on one side of the city, using Google Maps drive times, and stops at capacity. A pest control technician stops crossing the harbour bridge twice.
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Set a job to repeat and the system creates the future visits: a fortnightly clean, a quarterly pest treatment, a daily care visit. Each lands on the calendar with the usual staff member assigned, and a public holiday shifts the job to the next working day and tells the customer.
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Move a job and everyone affected hears without anyone picking up the phone. Staff get a push notification with the new time. The customer gets a text with the new window and a link to accept. When a technician runs late, one tap sends the next customer an updated ETA.
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Staff open the job scheduling app and see today in order: the address, the customer's notes and gate code, and a map to the next job. They tap to start and finish each one, which feeds the timesheet. When the dispatcher moves something, the list changes before the van leaves.
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The calendar refuses what the whiteboard allowed. It flags a person booked on two jobs at once, a job that needs a skill nobody on it holds, and a day run past someone's capacity. The dispatcher sees the clash before the customer does, with a suggested fix.
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Reports show booked hours against available hours per person, crew and zone, so the owner sees who is flat out and who is under-used before the pay run shows it. Travel time as a share of the day, jobs completed, and recurring work due next month sit on the same screen.
A customer rings about a blocked drain. The office creates the job, and the calendar suggests Thursday morning with the drainlayer who is in South Auckland that day with the right ticket. The dispatcher accepts. The drainlayer's phone updates, and the customer gets a text with an arrival window. When Wednesday overruns, the dispatcher drags Thursday's start later and both texts resend. He marks it complete from the van and the next job is on screen. The software suggested and notified. The dispatcher decided.
Google Maps supplies drive times, so capacity and routing use real traffic. Google Calendar and Microsoft Outlook show each person's jobs in the calendar they use. Twilio sends the texts. Your job management and timesheet systems supply the jobs and receive the hours, and your accounting software raises the invoice on completion.
Any system with an API connects. Click a logo to visit them.
Xero
MYOB
Stripe
Google Workspace
Microsoft 365
Twilio
Shopify
HubSpotAI is optional. Rules, zones and conflict checks do most of the work, so we add AI only where it saves the dispatcher time. Read about how we use AI and business process automation.
A proposed run for everyone that respects skills, zones and capacity, for the dispatcher to approve.
A warning that jobs like this at this site usually run over, before the slot is booked tight.
A proposed reshuffle of their jobs across qualified, nearby staff, ready to accept.
The dispatcher and office team run the week from the web app: the drag-and-drop calendar, the map of today's jobs, conflict warnings and the utilisation reports. They set up skills, zones and capacity here themselves.
Field staff use the mobile app for today's jobs, the map to the next one, and start and finish taps for the timesheet. A push notification arrives the moment the dispatcher changes anything, so nobody turns up to yesterday's plan.
Customers see their job's date, who is coming and the arrival window, and confirm or ask to move it. Property managers see every site. All three share one database, so the dispatcher's change shows on the customer's screen.
Recurring commercial cleans assigned by zone, same cleaner each visit.
TradesA job calendar for trades NZ-wide, matched to the licence each job needs.
Pest controlQuarterly treatments created automatically and routed by area.
LandscapingCrews and trailers scheduled together, weather days moved in one drag.
SecurityPatrols and guards scheduled by licence and site.
FacilitiesReactive call-outs slotted around planned maintenance across many buildings.
Home careDaily visits matched to vetted carers, continuity for each client.
DeliveriesRuns built by zone and vehicle capacity, ETAs texted.
Quickest start
We customise the Superstack scheduling module with your staff, skills, zones and messages. It suits a single-depot business whose jobs are one person, one visit.
Most common
We combine scheduling with job management, a field app, timesheets and customer notifications: dispatch scheduling software with everything the schedule feeds. This is the usual choice, because the schedule feeds everything else.
Fully bespoke
Fully bespoke workforce scheduling software for an operation nothing standard fits: several depots with shared crews, strict compliance rules per site, or routing that changes by the hour.
Yes. Drive times come from Google Maps, and the scheduler uses them two ways. When it suggests a slot, the scheduler prefers the person working nearest the job. When it builds a day, it orders the jobs to keep each van moving in one direction. A delivery fleet gets a dedicated routing engine. For most service businesses, keeping each person in their zone removes most wasted driving.
Yes. Set the pattern once: weekly, fortnightly, monthly, the first Tuesday, and the system creates each visit with the usual person assigned. Public holidays and customer closures move the visit to the next working day and tell the customer. Change one visit without changing the series, or the series from a date forward. Recurring work counts as booked hours, so you know what capacity is left.
Yes. Each depot or team has its own calendar, zones and staff, and a dispatcher views one or all. Staff who float between depots appear in both and can only be booked once. Zones stop a Christchurch job being offered to a Timaru crew unless nobody closer is free, and reports compare utilisation across depots so the owner sees which is short of hands.
Yes. The schedule is one part of the job's life. Jobs come in from your job management software or from ours, with the customer, site and work required attached. When staff mark the job complete, the hours go to the timesheet and the job goes to invoicing, so your accounting software raises the invoice. We connect to an existing job system rather than replacing it.
The dispatcher drags it, and the system does the rest. If a job overruns, the technician taps 'running late' and the next customer gets a revised ETA. If a job is cancelled, the dispatcher pulls a later one forward. If someone goes home sick, their remaining jobs are flagged and the calendar suggests who is qualified and nearby. Every change notifies the people affected.
As a build you own, not a per-user subscription. The cost depends on which modules you need, whether we connect to an existing job or timesheet system, and how complex your rules are: skills and zones are standard, multi-depot routing is more work. We scope it after a look at your whiteboard, and you pay for the build, then hosting and support.
Built around the way you work.
Your business shouldn’t have to fit someone else’s software. Tell us how your business works. We’ll show you what Superstack can build around it.
Send us a photo of your whiteboard. We'll show you the same week in the app, with everyone notified.
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